Michael Schmidt-McDonald's experiences tech outages worldwide, impacting some restaurants

2025-05-02 14:13:08source:Slabu Exchangecategory:Contact

McDonald's experienced a technology outage worldwide Friday,Michael Schmidt and patrons were not 'lovin it.

“We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved," reads a statement provided to USA TODAY from McDonald's Corporation. "We thank customers for their patience and apologize for any inconvenience this may have caused."

The Chicago-based company said the outage is not related to a cyberattack. Midday Friday, the company issued a statement saying it was caused by a third-party provider during a configuration change. According to the Associated Press, the issues popped up in McDonald's locations all over the world, including in Bangkok, Milan and London, where people were able to order food again after the issues passed.

Downdetector, a website that tracks outages, shows the problems started around 1 a.m. ET in the U.S., U.K. and Australia.

Complaints, questions and rumors about after McDonald's outage

Many people took to social media to share their reactions to the outage, some complaining about not being able to visit a location open 24 hours a day.

"@McDonaldsUK why can I order through the app this morning but all of my local McDonald’s are closed when they are meant to be 24 hours?!" one user posted on X.

Others joked about the cause of the issue: It the McFlurry machine? Did a vegetarian get their revenge? Were global politics to blame? (McDonald's has not commented on what caused the outage).

"Apparently McDonalds are suffering a global system outage - does this mean the McFlurry machine is finally working?," a user wrote on X.

Others got a hankering for the fast food, just as it went away.

"I didn’t feel like Maccas until news of the global outage. Now all I can think about is a Fillet-O-Fish," wrote another user on X, calling McDonald's its Australian nickname.

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